Claims PROCeSS
Make a claim in no time
Our stress-free claims process gives you one less thing to worry about. If you ever need to make a claim, we will be your claims liaison and work on your behalf to solve any issues if they arise.
Even if times get tough, making a claim is easy
If you’re ever in a pinch and need to make a claim, we’re here to help you put your insurance to work.
1
Get in touch
Shoot us a call, email or online form and we’ll get you started.
2
Get it lodged
We'll work with you to gather all the details and documents together to lodge your claim.
3
Get it reviewed
The insurer will review your claim. We’ll keep you posted throughout.
4
Get paid out
We’ll let you know if your claim is approved. If so, you’ll usually be paid out within 48 hours.
GETTING PAID
Do life insurance companies really pay out?
Let’s face it, no one wants to suddenly rely on financial support from their insurance policy. But if things don’t go to plan and you ever need to make a claim, rest assured that the odds are in your favour.
92.0%
of insurance claims are paid out
Here's the breakdown
Life Insurance
98.0%
Income Insurance
95.2%
Disability Insurance
86.1%
Trauma Insurance
88.1%
up to
23%
more likely to be paid out for cover set up by an insurance specialist vs cover purchased directly
Based on research by APRA
contact us
Here for you and the things that matter
Get peace of mind to sleep at night with protection for what gets you out of bed in the morning.
